Course Refund and Change Policy

Overview

In order to keep course fees as low as possible we have implemented a refund and change policy. Keeping administrative and support expenses to a minimum allows courses to be as affordable as possible for everyone.

Refunds

You can request a refund within 24 hours of your registration and prior to the start of the class. After this time there are no refunds.

Example: You register at 9am for a course at Noon. You send a refund request at 10am. The refund will be granted. If you email at 2pm, the course has already taken place and no refund will be granted.

Example 2: Your register on Friday for a course the following Tuesday. On Sunday an all-cash deal goes under contract with a closing on Tuesday. You email Monday morning saying you won’t be able to make the class and asking for a refund. I’m excited for your deal, but you will be out the $6 course fee if you miss the class. You would have needed to ask for a refund on Saturday within 24 hours of registering.

Example 3: Your mouse jams and you somehow register 4 times for the same class without realizing it during checkout. Later while reviewing your credit card statement you notice this and send an email. I’ll usually refund the extra 3 registrations. I reserve the right to limit this and there is a hard, strict 60 day limit on this one.

Changes / Reschedules

For the most part we handle changes as a refund. If you mis-typed your email address you can email us and we will correct it on the course registration. The refund rules apply to changes. While this may seem strange it takes 5 to 10 minutes to process a change. It takes about 30 seconds to process a refund. Time is money. It’s simply more efficient to issue a refund and let you reschedule most of the time. There is also the issue that in the past I rarely received the information I needed to make a change. Add in swapping 7 emails and rooting through all of them to piece together what I think you want and it’s definitely a time suck to try and make course scheduling changes.

Overview

Refunds

Changes / Reschedules

Need help?