Overview
In order to keep course fees as low as possible we have implemented a refund and change policy. Keeping administrative and support expenses to a minimum allows courses to be as affordable as possible for everyone.
Refunds
You can request a refund within 24 hours of your registration and prior to the start of the class. After this time there are no refunds.
Example: You register at 9am for a course at Noon. You send a refund request at 10am. The refund will be granted. If you email at 2pm, the course has already taken place and no refund will be granted.
Example 2: Your register on Friday for a course the following Tuesday. On Sunday an all-cash deal goes under contract with a closing on Tuesday. You email Monday morning saying you won’t be able to make the class and asking for a refund. I’m excited for your deal, but you will be out the $6 course fee if you miss the class. You would have needed to ask for a refund on Saturday within 24 hours of registering.
Example 3: Your mouse jams and you somehow register 4 times for the same class without realizing it during checkout. Later while reviewing your credit card statement you notice this and send an email. I’ll usually refund the extra 3 registrations. I reserve the right to limit this and there is a hard, strict 60 day limit on this one.
Changes / Reschedules
Need help?
Contact us at ce (at) 1GreatCE.com for questions related to refunds and returns.